HealthZense ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, why we collect it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

HealthZense Training Center
Náměstí Míru 14, 120 00 Prague 2, Czech Republic
Email: info@healthzense.com
Phone: +420 222 555 888

2. What Data We Collect

We may collect the following types of personal data:

Contact data: name, email address, phone number
Communication data: messages you send via our contact form
Usage data: IP address, browser type, pages visited, time spent on site (only with your consent via cookies)
Health & fitness data: information you voluntarily provide about your fitness goals and health conditions

3. Legal Basis for Processing (GDPR Art. 6)

Consent (Art. 6(1)(a)): analytics cookies, marketing communications
Contract (Art. 6(1)(b)): processing necessary to provide coaching services you requested
Legitimate interests (Art. 6(1)(f)): improving our website and services

4. How We Use Your Data

To respond to your enquiries and provide consultations
To deliver coaching services and programs
To send service-related communications
To analyse website usage and improve our services (with consent)
To comply with legal obligations

5. Cookies and Analytics

We use cookies to improve your experience and measure website performance. We use Google Analytics 4 (GA4) for analytics — this is only activated after you provide consent via our cookie banner. See our Cookie Policy for the full list of cookies we use.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share data with:

Google Analytics — website analytics (with your consent)
Stripe — payment processing (when applicable)
Email service providers — for sending communications you requested

All third-party processors are bound by data processing agreements and GDPR-compliant practices.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy:

Contact form submissions: 2 years
Client coaching records: 5 years after end of coaching relationship
Analytics data: 26 months (Google Analytics default)

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access — request a copy of your data
Right to rectification — correct inaccurate data
Right to erasure — request deletion of your data
Right to restriction — limit how we process your data
Right to data portability — receive your data in a structured format
Right to object — object to processing based on legitimate interests
Right to withdraw consent — withdraw consent at any time (this does not affect processing prior to withdrawal)

To exercise any of these rights, email us at info@healthzense.com. We will respond within 30 days.

9. International Transfers

Your data may be processed outside the EEA (e.g., by Google). Such transfers are covered by Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption.

11. Contact and Complaints

For privacy-related questions, contact us at info@healthzense.com.

You have the right to lodge a complaint with the Czech supervisory authority: Úřad pro ochranu osobních údajů (ÚOOÚ), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.

12. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via a notice on our website. The current version is always available at healthzense.com/privacy-policy/.